Refund policy

Our Guarantee
We’re here to make sure you’re thrilled with your Spicy Sauce experience. If something’s not right with your order, just let us know — we’re committed to making it right. Whether that means a replacement, refund, or anything in between, we’ve got you covered with a 100% satisfaction guarantee.

Any returns must be sent via Australia Post and must arrive unopened, in the same condition they were received. 

Refunds will be made in the form of store credit and processed to your account within 3 business days.

You can reach us anytime at sam@samsspicysauces.com or through the contact form on this site. We're always happy to help!